Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries efficiently, escalate complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also essential.
If you are eager about joining a fast-paced environment and making a meaningful impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer support? Do you have excellent communication proficiency? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides customer care solutions. Our workforce is dedicated to delivering superior service to our clients.
As get more info an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer questions in a timely and helpful manner
* Resolving with customer issues
* Recording customer history
A great opportunity to join a dynamic team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an outstanding opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a real impact. If you are ready to take on this challenging role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of interaction for customers seeking assistance via our online chat platform. You'll offer timely and informative solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will require dialoguing with customers in a professional and warm manner.
- You will also be responsible for resolving a range of customer issues
- The company offers a dynamic work environment with opportunities for advancement.